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One household. Different screens.

Start with the device you actually use. Share its model with support so we can confirm the right setup for your subscription.

Check your device

Fire TV & Firestick

Send the device model and software version to support. Similar-looking Fire TV devices can have different capabilities. Confirm the supported Nitro8K app version and official installation route before making changes. Do not use an unverified download code.

Smart TV

Tell us the brand, exact model and approximate year of your TV. An app that works on one television may not be offered on another operating system or region. Ask whether the TV itself is supported or whether an external streaming device is appropriate.

Android & Google TV

Check whether you have a TV device or a mobile device. Share the model and Android version. Use the installation instructions supplied for that device, and confirm available storage and your network connection before starting.

iPhone, iPad & computers

Do not assume that an Android application also works on iOS, Windows or macOS. Ask the team about the supported route for your operating system and how your connection allowance applies when switching screens.

The Nitro8K application

For the current official app and setup instructions, open a support ticket. Device-specific screenshot tutorials are being prepared from the real application, not demonstration interfaces.

Ask about my device
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