Refund Policy

Last updated: 10 May 2026

At Nitro8K we want every customer to be happy. This policy explains when and how refunds may be requested.

1. Before You Subscribe

We strongly encourage you to chat with us on WhatsApp before subscribing. Our team will help you confirm that the service is suitable for your devices and answer any questions you may have.

2. Eligibility for a Refund

You may request a refund if:

• The service cannot be set up on any of your supported devices despite our reasonable assistance
• You experience a major technical issue, on our side, that we are unable to resolve within a reasonable timeframe

3. Non-Refundable Situations

Refunds are generally not available in the following cases:

• Issues caused by your internet connection or device performance
• Change of mind after the service has been activated and tested
• Breach of our Terms of Service

4. How to Request a Refund

To request a refund, contact us on WhatsApp at +44 7916 957620 or by email at support@nitro8k.com. Please include your order details and a short description of the issue. We will respond as quickly as possible, typically within 48 hours.

5. Processing Time

Approved refunds are processed back to the original payment method. Depending on your bank or provider, the funds may take several business days to appear.

6. Changes to This Policy

We may update this Refund Policy from time to time. The current version will always be available on this page.

7. Contact

Questions? We are happy to help: support@nitro8k.com or WhatsApp +44 7916 957620.